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VIRTUAL SUPPORT | REAL CONNECTIONS | REMARKABLE RESULTS

HarborView Professionals connects motivated, independent contractors with remote customer service, technical support, and sales opportunities supporting nationally recognized brands. Enjoy the flexibility to work from home while building valuable skills and earning income on your schedule.

We are based in Cleveland, Ohio but offer services to clients nationwide. Our clients are Fortune 500 companies, offering remote call center job opportunities in various fields, like sports, finance, theme parks, sporting event venues. 

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WORK FROM HOME

Our Mission

HarborView Professionals strives to deliver professional e-commerce support services to enhance the customer service experiences for our Fortune 500 company clients.

Remote Work Setup
Finding legitimate work-from-home opportunities can be challenging, but we are here to help.  HarborView Pros was created to connect qualified professionals with reputable client programs while providing them proper guidance, support, and flexibility throughout the process.  We understand that remote job seekers want transparency, security, and actual, no-gimmick opportunities. That's exactly what we provide.
 
HarborView Professionals serves as a bridge between businesses seeking exceptional customer
support and talented individuals seeking flexible remote opportunities.

As part of our network, you'll have access to jobs supporting nationally recognized brands in industries including retail, healthcare, travel, roadside assistance, financial services, telecommunications, and technology. Brands like Carnival Cruise Lines, and Dick's Sporting Goods are in need of customer support personnel, and we are here to provide it.

Whether you're looking for part-time flexibility or full-time earning potential, HarborView Professionals
will provide you with access to opportunities designed to meet or exceed your goals.

Why Choose Us?

FLEXIBLE SCHEDULING

Choose opportunities that fit your availability and lifestyle.

PROFESSIONAL SUPPORT

Receive guidance throughout onboarding, certification, and beyond.

NATIONWIDE OPPORTUNITIES

Work remotely with recognized companies from the comfort of your home.

WORK/LIFE BALANCE

Eliminate commuting and create a schedule that works for you and your family.

Flexible Scheduling

Choose opportunities that fit your availability and lifestyle

Professional Support

Receive guidance throughout onboarding, certification, and beyond

Nationwide Opportunities

Work remotely with recognized companies from the comfort of your home

Work / Life Balance

Eliminate commuting and create a schedule that works for you and your family

Office Collaboration Fistbump

Supportive Training Programs

Our agents receive comprehensive training to ensure a smooth onboarding that will help position them for ultimate success with our client partners. 
We offer ongoing support and professional development opportunities to help our agents maximize their earning potential.  Top performers are eligible to attend industry conferences & networking events across the country to help them excel in their careers. 

NATIONWIDE JOBS

We Offer Opportunities Across Multiple Industries

Online Payment Process

Examples of Job Opportunities that will be Available to You

Financial Services

Support callers with electronic payment & transaction inquiries.

Travel & Hospitality

Inbound sales & customer service for major vacation & hotel membership programs.

Tech Support

Assist customers with products, services, & basic troubleshooting.

Roadside Assistance

Provide support to motorists during unexpected situations.

Retail & e-Commerce

Support customers before, during, and after purchases.

Major Gaming

Assist players as a remote Game Master or community moderator,

Is Remote Work for Me?

Working from home can pose some challenges -- it is not for everyone.  It requires discipline and the ability to focus on work despite the numerous distractions that come with being in your own home -- whether that is dealing with UPS deliveries or salespeople at the door, or pets, children, a spouse, partner or roommate that want your attention.  With a dedicated workspace to encourage a quiet & focused environment, working remotely can be incredibly rewarding.  One of the most impactful benefits is that it provides most people with SIGNIFICANT savings of the typical expenses that come with working outside of the home, such as transportation; child, pet, and/or adult day care; and, the cost of parking, meals, professional attire.  But most importantly, saving your TIME -- no more sitting in rush-hour traffic for a daily 2+ hour commute.  
Listed HERE are the steps from start-to-finish that you should review closely before selecting the client that you desire to work for; you will need to pass a credentialing process to ensure that your equipment is compatible with the technology used by our clients.  Please note that due to Apple's constantly changing/updating operating software, the client software is no longer compatible with the current Apple iOs; therefore, MacBooks and Apple desktops can no longer be used for these customer support jobs. In order to connect you with customers through the client portal, you will need a Windows-based PC or laptop with a processor equipped to handle the client software without latency; all other equipment you use will also need to meet the specific requirements of the client you choose to work with, so be sure to read the requirements carefully BEFORE you select the job.  Some clients require a landline, and some require that you use dual-monitors instead of one laptop screen.  So, again, be sure to review the client requirements before selecting any job through our client portal. 

You are welcome to purchase your tech equipment from any retailer; Amazon is convenient and usually has  fast shipping, but be advised that they sometimes sell cheap or counterfeit products from oversees that may not actually contain the technology advertised in the specs of the product description; in turn, the item(s) may not clear the client's tech verification/certification process. To alleviate any issue with your equipment and to get your workspace up & running as quickly as possible, we have located a trusted electronics provider that offers very reasonably priced new & refurbished laptops, PCs, headsets, and other electronics that have already been pre-formatted and verified as compatible to work with the client portal right out of the box. We find these products to be especially helpful for those wanting low-cost options without the fuss of comparing specs against the clients' requirements, so check them out as an all-in-one source to get everything you need.  There are product links for the client's recommendations in the file below, or just head over to the storefront to SHOP. 

How It Works

No interviews, no waiting.  Start your career in 4 easy stages.  Submit your information to us now and receive an email with a QR code and login instructions to begin Phase 1 TODAY!

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PHASE 1

REGISTRATION & ASSESSMENT

Get your Service Provider ID by registering on the client portal using the QR code and Service Partner ID emailed to you by HarborView after submitting your information to us on this website. Then use the QR code to be taken to the website to login and take the client assessment to determine which clients match your skillset.  It is VERY IMPORTANT that you use the Service Partner ID that is emailed to you after you register, as you will not be allowed to use your same email & phone number again for a new registration if you forget to enter the Service Partner ID the first time The Service Partner ID is in the email with the subject line "Thank you for applying - here are the next steps". If you have any questions or need the ID, just ask!

PHASE 2

SELECT & BEGIN CLIENT CERTIFICATION

Select the client certification you’d like to attend. Pick date/time to attend; learn about the job, the client & their systems. *Read our 7-Steps towards Certification

PHASE 3

GET YOUR WORK STATION READY TO BEGIN WORK

Review client requirements to ensure you have what’s needed; review our list of recommended items for affordable, high-quality options.

PHASE 4

START WORKING, EARNING REVENUE & INCENTIVES

For most clients, you begin earning during certification once you begin taking live calls = Learn While You Earn *

*Review the Client Pay List for the Pay Information provided by each client for more details.

Why Remote Professionals Choose Work with HarborView

✓ Work from home

✓ Flexible scheduling

✓ No daily commute

✓ Reduced transportation expenses

✓ Reduce or eliminate childcare expenses

✓ Option to choose from multiple client opportunities

✓ Professional development

✓ Performance incentives

✓ Greater work | life balance

✓ Supportive training programs / onboarding process

✓ Self-employment tax benefits (e.g., expense write-offs)

✓ Opportunity to work with nationally recognized brands

What Our Remote Service Providers Say About Us

"This was the quickest & easist experience I have ever had landing a job. And the job is pretty easy, too!

Jessica Williams

unleash your best

700 W Saint Claire Avenue,

Suite 100, Cleveland, OH 44113

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